Clear tasks
The agreed activities should reflect actual needs and the conditions in the home, including tasks handled by the family or other people.
Skills suited to the situation
Relevant experience, communication and language skills need to match the assignment. Specialist activities are not automatically part of practical home support.
Information for the right people
Identify who may receive information, what can be shared and how. Initial enquiries are for a short introduction, not medical documents.
Working conditions and changes
Discuss the environment, equipment and any need for additional assistance before agreeing tasks. Changes should be reported to the agreed contact person. General enquiries are not an emergency assistance channel.